Privacy Policy

1. Introduction

Welcome to PullPoint. PullPoint is a mobile application designed to help users discover calisthenics parks and outdoor workout locations worldwide. The App also provides in-app messaging features that allow users to communicate with each other. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this policy carefully. By using PullPoint, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we may collect your name, email address, username, and profile photo.
• User Content: Any reviews, ratings, photos, or comments you submit about calisthenics park locations.
• Messages: When you use the in-app messaging feature, we collect and store the content of your messages to deliver them to the intended recipients. Messages are stored on our servers to enable the messaging service.
• Communications: Information you provide when contacting us for support or feedback.

2.2 Information Collected Automatically

• Location Data: With your permission, we collect your precise or approximate geographic location to show nearby calisthenics parks and provide location-based search functionality.
• Device Information: Device model, operating system version, unique device identifiers, and mobile network information.
• Usage Data: Information about how you interact with the App, including pages viewed, features used, search queries, and session duration.
• Log Data: IP address, access times, app crashes, and system activity.

2.3 Information from Third Parties

• Authentication Providers: If you sign in using a third-party service (e.g., Apple Sign-In, Google), we may receive your name, email address, and profile information as permitted by the provider.
• Analytics Providers: We may receive aggregated analytics data from third-party services to improve the App.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the App and its features, including the messaging service.
• To display calisthenics park locations near you and enable location-based search.
• To create and manage your user account.
• To deliver messages between users through the in-app messaging feature.
• To process and display user-generated content such as reviews and ratings.
• To communicate with you, including responding to inquiries and sending service-related notifications.
• To analyze usage trends and improve the App's functionality, performance, and user experience.
• To detect, prevent, and address fraud, abuse, security issues, and technical problems.
• To enforce our terms of service and community guidelines, including moderation of user content and messages.
• To comply with applicable legal obligations.

4. Sharing of Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Other Users: Your public profile information, reviews, and ratings may be visible to other users. Messages you send are delivered to the intended recipients.
• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as cloud hosting (Amazon Web Services), analytics, and content delivery.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Safety and Enforcement: We may disclose information if we believe it is necessary to investigate, prevent, or take action regarding violations of our terms, illegal activities, suspected fraud, or situations involving potential threats to the safety of any person.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information for other purposes with your explicit consent.

5. Data Storage and Security

Your information is stored on secure servers provided by Amazon Web Services (AWS). We implement industry-standard security measures, including encryption in transit (TLS/SSL) and at rest, access controls, and regular security assessments to protect your personal data.

Messages sent through the in-app messaging feature are stored on our servers to enable message delivery. We take reasonable measures to secure message content, but please be aware that no method of electronic storage or transmission over the Internet is 100% secure.

6. Account Deletion and Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services.

You may request deletion of your account at any time through the App's account settings or by contacting us at contact@pullpoint.net. When you delete your account:

• All personally identifiable information associated with your account (including your name, email address, username, profile photo, and message history) will be permanently deleted.
• Any reviews, ratings, and comments you have previously posted will be retained in an anonymized form, attributed to a "Deleted User" label. This ensures the integrity and usefulness of community content while fully preserving your anonymity.
• Messages previously sent to other users may still appear in their conversation history but will be attributed to "Deleted User" with no personally identifiable information.
• This process is irreversible. Once your account is deleted, your personal data cannot be recovered.

We may retain certain non-identifiable data for a limited period as required by law or for legitimate operational purposes (e.g., fraud prevention, legal compliance), after which it will be permanently deleted.

7. Your Rights and Choices

7.1 Account and Data Management

• Access and Update: You can access and update your account information through the App's settings.
• Account Deletion: You may delete your account and all associated personal data through the App's account settings or by contacting us at contact@pullpoint.net.
• Location Services: You can disable location permissions through your device settings at any time. Note that some features may not function properly without location access.
• Push Notifications: You can manage notification preferences through your device settings.

7.2 Rights Under Applicable Laws

Depending on your jurisdiction, you may have additional rights including the right to access, correct, delete, or port your personal data, the right to restrict or object to processing, and the right to withdraw consent. To exercise these rights, please contact us at contact@pullpoint.net.

8. Children's Privacy

PullPoint is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use the App or provide any personal information.

If we become aware that we have collected personal information from a child under the age of 13, we will take immediate steps to delete such information. If you believe that a child under 13 has provided us with personal information, please contact us at contact@pullpoint.net.

9. In-App Messaging

PullPoint offers an in-app messaging feature that allows users to communicate with each other. Please be mindful of the information you share in messages. Key points regarding messaging:

• Messages are transmitted through and stored on our servers to enable delivery.
• We may access message content for the purpose of enforcing our terms of service, responding to legal requirements, or investigating reports of abuse or misconduct.
• When you delete your account, your message history is deleted. Messages previously sent to other users may still appear in their conversation history but will be attributed to "Deleted User" with no personally identifiable information.
• Do not share sensitive personal information (such as financial details or passwords) through the messaging feature.
• Users are expected to comply with our community guidelines when using the messaging feature. Violations may result in account suspension or termination.

10. Third-Party Services

The App may contain links to or integrate with third-party services, including map providers and authentication services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including countries where data protection laws may differ. By using the App, you consent to such transfers. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy within the App and updating the "Effective Date" at the top. Your continued use of the App after any changes constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: